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Sony introduces new firmware update to WF-1000XM3 truly wireless headphones

News   •   Nov 26, 2019 09:00 GMT

Having listened carefully to feedback from our valued customers, Sony is pleased to announce a firmware update to its industry-leading noise cancelling truly wireless WF-1000XM3 headphones. This new 2.0.2 firmware now includes improvements that allow:

  • Amazon Alexa support[1]
  • Volume control via the headset
  • Visible battery level of the charging case in the Sony | Headphones Connect app

The firmware is downloadable from the Headphones Connect app and is live on here:

The Headphones Connect app is available for free on Google Play or App Store.

System requirements

  • An android device (v5.0 or later) or an Android device (V5.0 or later) or an iOS device (iOS 11.0 or later*)
  • NOTE: If you are using iOS 13.1, please update to iOS 13.2 or later and then perform the update.
  • An active Internet connection
  • The latest version of the "Sony | Headphones Connect (v6.0.0 or later)" application must be installed.
  • The headphones must be connected to your Android or iOS device.

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[1]Amazon, Alexa and all related logos are trademarks of, Inc. or its affiliates. Alexa is not available in all languages and countries/regions. Please check